Privacy Policy
Last updated: March 6, 2026
1. Introduction
CoListable ("we," "our," or "us") operates the CoListable platform, a watch inventory management and cross-listing service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, phone number, and business name when you create an account.
- Listing Data: Watch details, images, pricing, descriptions, and other inventory information you provide.
- Platform Connections: OAuth tokens and account identifiers when you connect third-party platforms (e.g., eBay, Facebook Marketplace, Chrono24, Reddit).
- Payment Information: Billing details processed securely through our payment provider, Stripe. We do not store full credit card numbers.
- Usage Data: Log data, device information, browser type, pages visited, and analytics events to improve our services.
- Communications: Feedback, support requests, and inquiry messages sent through our platform.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Manage your account and process transactions
- Cross-list your watch inventory to connected platforms
- Generate AI-powered descriptions, identifications, and price insights
- Send service-related notifications and updates
- Respond to your inquiries and support requests
- Monitor and analyze usage trends to improve the platform
- Detect and prevent fraud or unauthorized access
4. Sharing of Information
We do not sell your personal information. We may share your data with:
- Third-Party Platforms: When you connect and publish listings to external marketplaces, your listing data is shared with those platforms per their terms.
- Service Providers: Trusted vendors who help us operate our services (e.g., hosting, analytics, payment processing).
- Public Catalogs: If you enable a public dealer catalog, the information you choose to display will be publicly accessible.
- Legal Requirements: When required by law, regulation, or legal process.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), row-level security policies on our database, and secure token management for third-party integrations. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your account and listing data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at the email below.
8. Cookies & Analytics
We use cookies and similar technologies (including PostHog analytics) to understand usage patterns and improve our services. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
10. Children's Privacy
CoListable is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@colistable.com